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Technology Services

The Technology Services Team provides a variety of IT functions for Dispatch, Patrol, Detentions, Investigations, Records, Support Services, volunteers, external fire agencies and surrounding police departments. The team consists of four Support Technicians who rotate on-call duties, and four Application Specialists who research and analyze technology hardware and software purchases for the entire Sheriff’s Office as well as maintain our Records, Corrections and Computer-aided dispatch software.

These functions include 24-hour support for troubleshooting hardware and software issues, server administration and maintenance, hardware and software inventory, user logins, permissions, passwords and security issues for over 700 employees, volunteers and outside agencies. This often requires working after-hours to support the 24-hour operations in the Jail, Patrol, Communications and other areas. The team also provides end-user training for the various software programs and hardware used at the Sheriff’s Office.

Our Radio team manages a very complex radio network and radio systems in Douglas County, and surrounding areas.  This team is made up of three Radio Support Specialists, and a Radio Systems Administrator.  Together they manage and maintain over 7000 radios, 12 radio tower sites, and associated infrastructure, ensuring reliable communication between our responders, dispatch, and partner agencies.