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Captain of Support Services Troy McCarty

Captain of Support Services Troy McCarty

Captain Troy McCarty began his career with the Douglas County Sheriff’s Office in 1983. After graduating from Metropolitan State University with a Bachelor of Science Degree, Troy’s first assignment was in the Detentions Division, eventually working his way through all the major divisions in his 40 years with the Sheriff’s Office.

During Troy’s career, he has served as a Patrol Deputy, a Field Training Officer, SWAT Operator, SWAT Team Leader, SWAT Commander, Patrol Watch Commander, and a Persons Crimes Detective, specifically assigned to misdemeanor and felony domestic violence cases. Captain McCarty was assigned as a Lieutenant overseeing investigative operations in the Major Crimes Section. This included overseeing major case investigations involving homicides, felony sex assaults and internet crimes against children. During this time, Captain McCarty also served as a co-coordinator for the 18th Judicial District Critical Response Team.

Troy currently oversees all operations in the Support Services Division. This Division is responsible for supporting every division within the Sheriff’s Office, with major emphasis in Information Technology.  The IT Unit has a daunting task of providing support for over 150 different software applications and various hardware types. Information Technology changes daily, and the IT Section is always several steps ahead of these changes, always testing the newest technology available. The Support Services Division is also responsible for all Fleet operations and maintenance, ensuring all divisions vehicles are maintain and operational.  Another area of responsibility in support services is the Records Management Section, maintaining all records of events, either criminal or civil.  A branch of records is the Criminal Justice Records Act or CJRA.  In this area, Specialists are responsible for the maintenance, access and dissemination, completeness, accuracy, and sealing of criminal justice records, which is a time consuming and detailed process.  Support Services also oversees the Civil and Warrants section, a statutory requirement of the Sheriff’s Office.  Civil is responsible for civil services, evictions, protection orders, writs of restitution, civil assists, property seizures, and sheriff sales. This section also manages warrants with our fugitive unit, tracking and apprehending our most wanted offenders. Support Services also oversees all radio operations within our agency as well as assisting other Douglas County Law Enforcement and Fire agencies.  Radio operations is critical to the safety of all our assigned personnel, whether on patrol, detentions, investigations or civil.  Radio operations extends far past the use of the radio.  Constant evaluation of connectivity throughout Douglas County is conducted regularly by our highly trained technical radio staff.  

Lastly, our CALEA-accredited Communications Section is within the Support Services Division. Our communications center is known to be the heartbeat of the agency, staying in constant communication with all law enforcement, fire/EMS responders. In addition to Douglas County Sheriff’s Office, our communications center is the regional public safety answering point for unincorporated Douglas and Elbert counties, serving a total of 15 law enforcement and fire/EMS agencies.

Captain McCarty is a graduate of The National Sheriff’s Association Executive Leadership Program at the University of Louisville. Troy is currently very active in the Leadership Douglas County Program, which is a leadership-based program that brings leaders from various businesses in Douglas County together, providing multilevel networking opportunities to its participants.

Troy has lived in Douglas County for over 30 years and is joined by his Fiancé, and daughter who proudly serves this Country in the United States Navy.